Service Area

Water Damage Services

+extraction
+cleanup
+mitigation
+restoration

When dealing with water damage in your home, immediate action is vital. Flood Doctor’s highly trained and licensed professionals respond immediately and use advanced drying techniques and state of the art drying equipment to remove the water quickly. We monitor and document the drying process to verify your property is dried properly and thoroughly.
quality water damage services
Need help or have a question?
scroll down
Water Damage Cleanup and Restoration Services

<water damage services>

Services

Water Damage Cleanup

Cleaning up flood and water damage in any home or business is a complicated process which requires immediate attention. That’s why Flood Doctor acts quickly when providing emergency property restoration services.

 

Within minutes, water can spread throughout the property and absorb into walls, flooring, upholstery and other objects. Within 24 hours, drywall swells and breaks down, metals tarnish, furniture begins to deteriorate, dyes and inks stain nearby objects, and foul odors begin to spread as bacteria spreads. Within one week, mold and mildew spread, doors and windows warp, metals rust, paint peels, wood flooring warps, and dangerous chemical contaminants may be produced posing additional dangers to health.

 

Restoration and repair costs can skyrocket after just 72 hours, as damages become progressively more severe and permanent. To avoid costly repairs, call Flood Doctor now to restore your water-damaged property to its pre-loss condition.

Structural Drying

Once water penetrates a structure, immediate action must be taken to stop further damage. Flood Doctor works to secure the source of water and repair affected areas as quickly as possible. We also work with insurance adjusters to help handle your claim professionally so that you don’t have to worry about any additional stress.

 

Once on-site, we move to prevent additional damage to the building, eliminate hazardous items, and perform emergency repairs. As part of our emergency property restoration services, we utilize state of the art water extractors, dehumidifiers, heat radiators and other mitigation equipment designed to quickly and effectively clean up any size of spill.

 

Our team identifies and secures any and all belongings that can be restored. Flood Doctor understands that time is of the essence, that’s why our primary goal is always to swiftly and safely get our clients back into their home or place of business.

Sewage / Toxic Water

It is not only important to dry the property as quickly as possible to avoid mold and other contaminants that may cause permanent repercussions, but also to disinfect and remove all hazardous contaminants.

 

We will apply the necessary disinfectant, depending on the object, surface, or area of contamination. Contaminated items need to be thrown away. Some items that are salvageable can be placed separately. We will help you determine the salvageable or non-salvageable items. If there are any muddy footprints around the building after a sewage disaster, this indicates that the floor is contaminated with sewage and possible pathogens. We conduct environmental tests in labs to determine which areas are still contaminated, and then contain the spread of pathogens and contaminants.

 

Sewage damage can permeate throughout the building and into buildings nearby. That’s why other buildings have to be checked for contamination also. Sewage dust or water droplets may also cross-contaminate neighboring structures.

Emergency?

1 Hour Rapid Response

Questions?

Speak with a certified water damage restoration tech.

Our Process

Step by step water damage restoration process

Emergency?

Give that big ol’ button a click to schedule and we’ll send you one of our IICRC certified Rapid Response Teams.

Emergency?

Give that big ol’ button a click to schedule and we’ll send you one of our IICRC certified Rapid Response Teams.

<Water Damage>

Water damage describes a large number of possible losses caused by water intrusion into a home, business or any indoor space where it can affect building materials or disrupt regular day to day activities.  Water can have a destructive effect by rotting of wood, mold and microbial growth, rusting of steel, de-laminating of materials such as plywood, and many others.

Traditional insurance policies exclude coverage for water that backs up through sewers or drains as well as flooding. An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration.

CAUSES OF WATER DAMAGE

While a common cause of residential water damage is often the failure of a sump pump, many homeowner’s insurance policies do not cover the associated costs of emergency cleanup and restoration without an addendum, which adds to the monthly premium of the policy. Often the verbiage of this addendum is similar to a “Sewer and Drain Coverage.”

A sewer and drain insurance policy endorsement can help insured’s fully recover from backed up pipes and subsequent water damage.

 

  • Bursting or leaking pipes
  • Issues with the plumbing system
  • Buildup of water in areas prone to collecting water, such as crawl spaces, attics, and basements
  • Faulty or malfunctioning household appliances
  • HVAC issues
  • Natural disasters and other weather-related water problems

BURSTING OR LEAKING PIPES

causes of water damage -burst pipe

Pipes that burst or leak are common culprits of water damage. Drains and toilets that get backed up and blocked can cause undue pressure in the pipe, which then causes it to burst or leak. Garbage disposals that aren’t working properly are another common reason for pipes to burst, as are roots that grow in the yard into the sewer lines. Old or rusty pipes are also more prone to leaking.

PLUMBING PROBLEMS

causes of water damage plumbing problems

While some plumbing issues occur within the walls and are impossible to detect, many happen because of hoses and pipe joints not being fully attached. Periodic once-overs under your sink can help mitigate many plumbing problems.

CRAWL SPACE, BASEMENT, AND ATTIC CONCERNS

Causes of water damage - Basement Flooding

Certain sections of your home are more prone to water damage, such as crawl spaces, basements, and attics. Crawl spaces are the areas builders add underneath homes to allow workers to put piping and electrical wires.

 

    • A dark, damp crawl space allows mold to grow and flourish, causing structural damage.
    • Moisture dripping through the concrete foundation of your home can cause basement leaks.
    • Air leakage into the section between the attic and the home can cause moisture on the underside of the roof, which can lead to mold and rotting.

 

Check your home periodically, and look for signs of damage or water spots as well as the overall quality of any noticeable piping.

MALFUNCTIONING HOUSEHOLD APPLIANCES

causes of water damage - overflowing washing machine

As household appliances get older, pipes begin to rust and crack, hoses can weaken and burst. Washing machines, refrigerators, water heaters, and dishwashers are all susceptible to deterioration, so keep watch on older machines.

 

The two main appliances that cause water damage in homes most frequently are washing machines and hot water tanks.

HVAC’s

causes of water damage - overflowing washing machine

HVACs, (heating, ventilating and air conditioning units), are also a common cause of water damage. Air conditioners, in particular, require regular servicing, and when not maintained properly they can cause moisture buildup. When the moisture cools, it can interact with mold spores in the air conditioning ducts and encourage mold to grow inside.

<about us>

About us

WHO WE ARE

Property Restoration Experts

We’re not a franchise operation or a fly-by-night restoration company. We offer more recovery solutions and specialized restoration services than any other company in the Washington, D.C. metro area.

As an industry leader with 30+ years in the disaster recovery business, Flood Doctor has extensive experience and expertise in water damage restorationenvironmental services, water damage cleanup, water extraction and structural drying.

LICENSES

Commercial Building (CBC)
Residential Building (RBC)

License No. 27-05155505

License No. RLD05374

Class-A General Contractor

MD DLLR License

CERTIFICATIONS

Water Damage Restoration | WRT

Fire and Smoke Restoration  | FSRT

Commercial Drying Specialist  | CDS

Applied Structural Drying  | ASD

Odor Control Technician | OCT

Health and Safety Technician | HST

Applied Microbial Remediation | AMRT

Certified Restorer® | CR

Water Loss Specialist | WLS

Contents Loss Specialist | CLS

Certified Mold Professional | CMP

About us

Read more about our experience

Flood Doctor Customer Reviews

Over 15,000 Loving Customers

9812

Northern Virginia

5686

D.C & Maryland

<we work w/>

We work with

DIRECT INSURANCE BILLING

Report a loss from anywhere, anytime.

Rapid Response 24/7

Quick Action

Onsite Management

Dedicated Project Managers

Complete Assessment

Direct Insurance Billing

emergency water damage cleanup services

< reviews>

Reviews
More Reviews

See what our clients are saying about us

<awards>

Awards & Associations

Angie’s List
Super Service Provider
2010 – 2018

Flood Doctor is proud to have been awarded the Angie’s List Super Service Provider award every single year since we joined the Angie’s List family of quality service providers.

Best of
houzz – Service

2014 – 2018

Best of Houzz is people’s choice award. It is the Houzz community’s pick of top-rated professionals around the world. There are 2 types of awards to be won; Design and Customer Service. Flood Doctor is proud to have been submitted and awarded the Houzz Customer Service award 4 years in a row.

Best of
HomeAdvisor

2014 – 2018

Flood Doctor is pleased to announce we have been named a recipient of Best of HomeAdvisor Award 4 years in a row. This award honors top-notch professionals who provide extraordinary quality, service, and value in the home improvement and maintenance industries.

Restoration
Industry Association

2017 – 2018

Innovation in Restoration: This award for Innovation in Restoration is awarded to a contractor or firm for a residential or commercial restoration project, which does not include building reconstruction, but may include the restoration and/or remediation of a structure and its contents.

Crawford Contractor Connection
2011 & 2015

Flood Doctor has received the distinguished Crawford Connection Golden HammerExcellence in Achievement Award for ranking in the top 200 of the more than 4,000 contractors in the U.S. and Canada. This special recognition is awarded based on performance criteria and overall quality of service and professionalism.

Disaster Kleenup
International

2010

The DKI DIAMOND Claims Award is presented to DKI Restoration Contractors who excel in providing a high level of service, reporting, and assistance relative to property loss claims.

Northern Virginia
Chamber of Commerce

2012

Presented by the Northern Virginia Chamber of Commerce, the Outstanding Corporate Citizenship Awards honors and celebrates the leadership of individuals, businesses, and nonprofits that serve as powerful champions for good in the greater Washington area.

Better Business Bureau

Complaint Free

Flood Doctor is proud to have received the BBB Complaint Free Award more than any other property restoration and water damage restoration company in Northern Virginia, Maryland, and Washington, D.C.

<why us>

Why Us

RAPID RESPONSE

When dealing with a water damage restoration situation, getting a plan in place within 24 hours is key to retaining the integrity of the structure and drywall. We’ll arrive, get a unique, customized plan in place, and start the process fast. Most homes can start drying the same day the homeowners agree to the plan.

ON-SITE MANAGEMENT

We are the most trusted name in property damage restoration because we don’t outsource and you can trust our workers when they are in your home. They are specially trained and industry certified. You will be assigned a Project Manager who will walk you through the entire process step-by-step.  The team leader is plugged into your job every single day. No exceptions.

QUICK ACTION

Part of drying a house and cleaning it is knowing what you are doing, not learning on the job. Our team is local, understands the soil and water tables of Virginia, but using national standards. We’ve got thousands of happy customers in Northern Virginia, Maryland, and Washington DC, and if you look through our testimonials we probably have one from your town. We’re a hometown team, so your neighbors are our neighbors.

DIRECT BILLING

Policyholders don’t want hassles. We’ll make sure you get the coverage you paid for, remove the headache of having to work with your insurance company, and streamline the entire process. You have enough to worry about; we’ll work with your insurance company to achieve your complete satisfaction. In fact, we’ll usually do a survey with the insurance companies to make certain each and every policyholder gets everything they are entitled to get.

Our Process

Step by step water damage restoration process

Need help or have a question?

Emergency?

Send us a service request and one of our project managers will contact you within minutes. Our Rapid Response units are typically on site within an hour of initial contact.